I am an Experienced Customer Care Professional with a demonstrated history of working in the computer software industry. Skilled in Web Development, Web Design, and Adobe Creative Suite. Strong support professional with a HND focused in Computing and Systems Development from Belfast Metropolitan College.
While my education was mostly based in the Windows universe of Software Development (Java,C#, C++), I took an interest in Web Development after a module in the course focused on creating static website's with dynamic content, From here I began searching for better ways to implement this rather than using Dreamweaver's built in tools. I wanted to see under the hood so to speak. All the projects listed below are a result of self-learning using a number of different tools and books available online.
As an Onboarding Specialist, it is my role to ensure all customer's have a pleaseant first experience when joining the company. This ranges from setting up Credit Card Processing, all the way to enabling & testing third party integrations to our platform.
As the Lead Web Developer it was my sole responsibility to liaise with and negotiate the terms of the job with the client. This included mockup discussion’s, price negotiation, business brand guidelines and the creation and maintenance of the site itself.
Some projects that I have contributed/worked on.